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New Hampshire Supportive Housing Toolkit.
​

Exploration

Introduction

Overview of Permanent Supportive Housing for Persons with Developmental Disabilities

Exploration

Development

Housing Operations

Supportive Services

Other Living Expenses of Individuals

Putting It All Together:  Budgeting For The Individual

Developing and Maintaining Your Nonprofit Tax-Exempt Entity

Additional Resources

​Glossary

A) Individual

1) Alternatives to Pursuing Housing Development Activities: Current Housing Models for Adults with I/DD

In 1991, New Hampshire became the first state to close all of its state-operated I/DD institutions.  To compare measures of how New Hampshire has served its developmentally disabled over time and as compared to other states, see the data published by The Case for Inclusion, available at http://caseforinclusion.org/index.php/data.   The following are the residential models presently available in New Hampshire for persons with I/DD.  As a general rule, they are funded through the Medicaid DD Waiver.[1]

[1] See description and discussion of the DD Waiver, below.

     a) Day Services

​Day services[1] can be a component of different residential models.  Day services aim to provide assistance and training to individuals to help them maintain and improve their skills in personal care, vocational activities and community integration to enhance their social and personal development.  In regions of the State where choice is available, an individual or their guardian will seek to best match the program with the individual and her interests.  A person who receives day services typically is transported to and from the site where the day services are delivered, and spends six hours per weekday at the site.

[1] RSA 171-A:3; 171-A:18, IV; 137-K:3, IV.  He-M 507.

     b) Living Independently

An individual who is capable of sufficient independence can choose to live in an unsupported apartment, their rent paid by SSI and earned or other income, in the best case supplemented with a Section 8 rental subsidy.[1]  He or she might be eligible for services through the DD Waiver or Community Support Services.[2]  A direct care provider might typically come to assist for fifteen to twenty hours per week, for example to assist with food shopping and preparation and travel to and from appointments.  The pros of such an arrangement can include maximization of independence.  Cons can include social isolation and lack of vocational opportunity and support.  Typically there is no support available for evenings or weekends.

[1] See description and discussion of Section 8 subsidies below.
[2] Community Support Services are intended for individuals who have developed or are trying to develop skills to live independently within the community. Services consist of assistance and training provided to maintain and improve skills in daily living and community integration and to enhance social and personal development.

     c) ​Living With a Member of One’s Family

Typically for an individual with I/DD, the individual’s family is responsible for recruiting, retaining and managing any staff through § 525[1] or § 521[2] funding. 

[1] Participant-directed services, typically referred to by reference to its enabling state legislation, New Hampshire statute He-M §525, discussed below.
[2] Similar to Enhanced Family Care, but under this version a family member may serve as the Residential Home Provider.  Typically referred to by reference to its enabling state legislation, New Hampshire statute He-M §521, discussed below.

     d) Enhanced Family Care

The primary housing model in contemporary New Hampshire for persons with intellectual or developmental disabilities is Enhanced Family Care (“EFC”), often referred to as adult foster care.  EFC is provided by a private individual (a “Residential Home Provider”) who takes a disabled or elderly person into their home and provides personal care, companionship, transportation and other services, 24 hours a day.  These settings have been funded under both § 525 or § 1001.[1]
 
A Residential Home Provider is hired as an independent contractor by an area agency or provider.[2]  In addition to providing room and board, the provider cooks for the client, bathes them if they can't do so themselves, monitors their medications, arranges and provides transportation to appointments and ensures other basic daily needs are met.  Depending on the needs of the person being served, staffing may be provided in the EFC setting in addition to the Residential Home Provider.
 
The resident will often attend a day program, funded under He-M § 507, although sometimes the provider is expected to provide the equivalent of day services in the home and § 507 funds are contributed to the EFC budget.
 
Potential pros of adult foster care include a home-like setting, family atmosphere, one-on-one relationships, and, in some cases, community integration.  Potential cons include the risk of ending up with an unsatisfactory provider, isolation, lack of oversight, lack of tenancy rights, and inadequate respite for the provider.[3]  The total budget for an EFC placement of typically around $60,000 may reach $100,000 for high-needs individuals.[4]  The client typically contributes almost all of their SSI to that budget, retaining perhaps $40 per month, leaving guardians or case managers to scramble to fund incidentals like eyeglasses and dentures.


[1] “1001” refers to New Hampshire statute He-M §1001, which sets forth the Certification Standards For Community Residences in which HCBS services may be delivered.  This type of funding is discussed below.
[2] Residential Home Providers receive fees but do not receive benefits.  Provider compensation is typically $45,000 to $50,000 and may be higher where a specialized provider, such as one fluent in a particular foreign language, is required.  As foster care providers, their compensation may qualify for federal income tax exemption.
 [3] The more respite that is built into an EFC budget, the less compensation the home provider receives, so there can be incentive on the provider side to exclude or minimize respite.  Anticipating this, some guardians demand during the budgeting process inclusion of sufficient provider respite.
 [4] EFC placements are not tenancies and are not eligible to receive Section 8 subsidies.

     e) Staffed Homes

​Similar to enhanced family care except staffed by employees of an area agency. 

     f) ​Provider Placements

Staffed living situations offered by providers, including community residences (i.e. group homes), funded under § 1001. 
 
There are a variety of concerns with group homes.  At one time group homes represented estimable progress over large institutions.  In the present environment (in which New Hampshire, for example, has eliminated large institutions), group homes have come to represent the most inherently institutional of the various available models.  Best intentions notwithstanding, placement in a group home is most typically driven by availability of a bed, rather than driven by a desire amongst the home’s residents to live with one another.  Thus group homes function as forced roommate living.  

     g) Additional Settings for Certain High Needs Cohorts

North Country Independent Living (in Conway and Barrington) offers residential settings for individuals with severe behavioral issues.  Easter Seals operates a number of group homes and homes for persons with I/DD who have high cost medical needs.  Crotched Mountain houses some adults with I/DD on its property and in area residences.  Community Bridges operates the START Center, which provides up to thirty days of emergency respite, space permitting.
 
For an individual who exhibits severe behavioral issues, or where there are community safety concerns, specialized residential housing options designed to provide behavioral modification or educational services are available.  Sometimes these placements are outside New Hampshire, most often in Florida.  New Hampshire operates one locked facility, in Laconia, housing persons with I/DD who have a history of criminal sexual offending.

     h) ​Supportive Housing Settings Created by Families

Supportive housing settings are not entirely uncontroversial.  Advocates for these settings view them as tending to reduce isolation, offering opportunities for experiences like community meals and socializing, which can be more difficult to find where persons with I/DD do not live with persons with similar issues.  With multiple layers of staff, some view the settings as safer than others with respect to the risks of sexual, financial, emotional, and physical abuse.
 
Critics view supportive housing as similar to group homes, presenting the risks inherent in congregate settings and, over time, inevitably tending to take on undesirable institutional qualities.

i) Visions in Enfield

The Visions Experience: 
​Successful Supportive Housing in New Hampshire


Sunrise Farm sits on 80 pastoral acres in Enfield, New Hampshire. It was originally owned and operated beginning in 1955 as Kluge’s Inn on Sunset Hill by Sylvia Dow’s family and later became the Dow’s private home.  It’s a safe rural setting with built-in pool, barn, hiking trails, flower and vegetable gardens. Our residents work in the community and public transportation is close by.

Currently, Visions at Sunrise Farm has three individual bedrooms in the farm house, two bedrooms and communal living area in an attached apartment, and four efficiency apartments with access to common social areas, the pool, and kitchen.
It’s important to us that each resident feels Sunrise Farm is their home.  Each has their own key, furnishes their space to their taste, can have visitors any time they choose to. 

Being part of the community is a key part of our philosophy.  Not just the community at Sunrise Farm, but also participating in the larger community of Enfield and beyond.  Residents participate in the community through recreational activities, volunteering, and employment.  We aim to participate in the community as a typical person does.  We want the broader community to know who we are. Transportation is an essential component.  Visions provides transportation to the local bus system stops. 
We’re mindful of building schedules so individuals are out in community as much as possible. It’s important to us that our residents are out of the home during the day, engaged.  If they come home for lunch, it’s back out again in the afternoon.

Our residents seek paid employment where possible.  Volunteering is a great option in addition to, or instead of, compensated employment.   We focus on building connections with nonprofits to identify volunteering opportunities.  Some examples of our residents’ volunteer participations include Hometown For The Holidays, the Enfield Village fundraiser, the Humane Society, the Senior Citizens’ Center, the Town Hall, the Police Department, and the Thrift Store.

​Other activities our residents participate in include exercise at local gym, therapeutic horseback riding, Special Olympics, art classes, plays, movies, shopping.  We try to avoid push-in services, like hairdressers, or push-in activities, like crafts – we want to get them out.  One exception is chores:  we do expect them to support their home.  

The Special Needs Support Center supported us in developing an arts program with an open arts concept; artists can choose their own materials and do whatever they want.  We’ve had shows at Dartmouth Hitchcock.

A high level of community involvement is helpful when the State comes to recertify the residences. 
At Visions, everyone is committed to supporting one another, which takes work.  Building listening skills, encouraging kindness, fostering empathy, team building take time and effort; they don’t happen on their own.  Intentional tools, like role playing and group activities are important.
Most of the residents and staff eat their meals together, although residents are free to take their meals back to their own space when they prefer. 

Some important elements which help make the Visions model work:

Having a range of individuals who need supports. Two residents with greater needs, help to pay for overnight staffing in the same house as overnight staff. Other more independent individuals can live in attached apartments and can receive support therefore bringing down the cost of shared supports and overhead.
  • Shared staff to assist with residential activities such as cleaning, cooking, and organizing.
  • Individual supports as needed, for ISA goals and community activities.
  • Employing a House Manager to oversee residents’ programs and comply with funding/certification documentation.
  • Employing a part time Nurse trainer to oversee medication administration, health and documentation.
  • Employing a Program Director to oversee staffing, state regulations and certification.
  • Employing an Executive Director who oversees Visions’ contracts with the area agency, grants and outreach.
  • Growing a Board of Directors which supports the Visions organization and the Executive Director through oversight.
  • Relying on an outside vendor for payroll and as financial agent, supporting us with bill pay, budgets, and financial documentation.

Visions’ hope is to create up to six additional supported housing sites under our management, serving 48-77 adults, within the next 5 years, as well as providing other interested groups support and structure enabling them to replicate our successful model of supported housing.

ii) Farmsteads of New England

Like Visions, Farmsteads for New England (“Farmsteads”) was founded by a mother of an adult child with special needs who had worked in special education. Realizing that a farm setting would best suit her son’s interests, and seeking to avoid his isolation in that setting, she envisioned a farmstead that would serve the needs of several individuals with developmental disabilities.
 
Farmsteads began providing residential and other services in 2003 at the Rosewald Farm in Hillsborough, NH.  Since 2009, it has provided services at a second site at Verdant Pastures in Epping, NH.  Farmsteads currently has about 100 employees.
 
The residential model at Rosewald Farm provides each person with their own one-bedroom apartment within a cluster of apartments on the farmstead.  Farmsteads’ residents are clients of various area agencies.  Residents capable of sufficient independence do paid farming work with mentor guidance.  An average resident might receive thirty hours per week of direct care, with 24-hour assistance available as needed.  An individual’s program can be put together on an individualized, à la carte basis to best serve their needs, interests, and capacities.  From a funding perspective, each of the residents at the Farmstead has been found eligible for Section 8 rental subsidy.

The Visions Experience: 
Housing Alternatives


Starting in 2004, we looked at models around the country, including specialized and farm communities.  The primary residential model in the wake of New Hampshire’s de-institutionalization is Extended Family Care (“EFC”).  As a practical matter, most people would recognize this as foster care for adults.  Having followed the experience of my former special education students who graduated into EFC settings and having been providers of EFC ourselves, we understood that model well and had a good sense of the model’s pros and cons.  Some EFC providers do an amazing job; sometimes family members or close family friends become EFC providers.  We have seen EFC successes, for example one provider who has two apartments in her basement for two residents who live together out of choice, and the provider supports them.  But EFC is hard to do right.  A lot of what we had seen was not what we wanted for our children.  A resident can have to move out with little notice.  We had seen former students who went from home to home under EFC.  The lack of continuity undermines the development of natural supports.  Even in the best of cases, EFC is not the resident’s home; it is the provider’s home.  Some residents are homebodies and better suited to the model, but for others isolation can lead to residents spending all day in front of the TV.  The issue of limited oversight is always a concern.

We believe it’s essential there be choices when it comes to residential settings.  That is just starting to happen.  In the Upper Valley there ought to be multiple providers, five or six small homes, day programs.

We looked at national models and New Hampshire ones.  We looked at Farmsteads for New England.  We considered becoming a Steiner community, like the Lukas Community,[1] in Temple, New Hampshire.  They rely on volunteers, often European, and receive support from the Steiner organization, making it more affordable for residents.  Ultimately we wanted our residents to be more integrated with community in work, volunteering.  We also considered working with Specialized Housing[2] out of Boston. 


[1] The Lukas Community is a not for profit organization which aims to develop and foster social-therapeutic values in a community setting, promoting human service through cooperative living, social interaction and spiritual activity based on Anthroposophy as developed by Rudolf Steiner.  http://www.lukascommunity.org/.  
 Other national models include the Camphill lifesharing model.  “The Camphill movement began in 1939 as a unique method for supporting individuals with I/DD based on the principle that everyone dedicates their time to the wellness of the whole. This principle is known as “lifesharing,” and it has inspired the establishment of more than 100 Camphill communities all over the world. The founding of Camphill Village in 1961 was part of a transformative movement in the United States to reform how society treats people with special needs.”  https://www.togetherforchoice.org/single-post/2019/03/28/Building-Community-in-Camphill-Village-Copake.  See www.CamphillVillage.org .
 L’Arche communities “provide homes and workplaces where people with and without intellectual disabilities live and work together as peers; create inclusive communities of faith and friendship; and transform society through relationships that cross social boundaries.”  https://www.larcheusa.org/who-we-are.
 Some of the one-off developments in other parts of the country which may be of interest include Misericordia, which offers residential, training, and employment services in Chicago.  www.misericordia.com.  The Arc Jacksonville Village in Florida “is an affordable, independent-living, apartment-style neighborhood designed to maximize community inclusion for adults with intellectual and developmental disabilities.”  www.arcjacksonville.org/the-village. Pathfinder Village, in Edmeston, New York offers residential living in an “open-access neighborhood” for individuals with developmental disabilities.  www.pathfindervillage.org.
 [2] Specialized Housing, Inc. specializes in creating buy-in supportive housing opportunities for adults with disabilities in condominiums and apartments in the greater Boston area and other locations in New England and beyond.  Typically the persons served are on the more independent end of the spectrum.  http://specializedhousing.org/.
Visions For Creative Housing Solutions
THANK YOU SO MUCH TO THE ORGANIZATIONS WHO HAVE HELPED SUPPORT OUR EFFORTS!​​
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